LEGAL REFERENCE

ey301 mein privacy hamari buniyad hai

Jab aap ey301 par apna account khol atey ho, hum samajhtey hain ke aapka personal data aapka qayas hai. Isliye har banking detail, har deposit record, aur har...

Encrypted storagePakistan-compliant practicesAccount security verified daily
ey301 ey301 mein privacy hamari buniyad hai

Kya data ham collect karte hain aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD RASTE

Privacy concerns ke liye hamse rabita karain

Email Support Aapke data ya privacy policy questions ke liye...
Account Settings Apne account dashboard mein jaao aur Privacy &...
Data Requests Apna poora data download karna chahte ho? Dashboard...
SURAKSHA NIRMAN

Hamara privacy infrastructure kysa hai

SSL Encryption

Har transaction aur login session hamara 256-bit encryption ke under jaata hai. Network traffic visible nahi ho sakta beech mein...

Annual Audits

Hum har saal independent security firm se apne data systems ko audit karate hain. Audit reports available hain request par.

Pakistan Compliance

Hamara policy Pakistan Privacy Act aur SECP regulations ke saath aligned hai. Jahan local qanoon ijazat deta hai, hum data...

Password Security

Passwords hum salted hash mein store karte hain. Kuch staff ke paas bhi plain-text access nahi hai. Reset link expire...

Breach Response

Agar koi breach detect ho, hum 24 hours mein affected users ko email karte hain incident details aur mitigation steps...

Data Retention

Closed accounts ka data hum 6 mahine rakhtey hain compliance ke liye, phir permanently delete kar dete hain kisi backup...

BHINNATA DIKHIYE

Hamara privacy approach alag kyun hai

01

No third-party selling

Hamara data kisi advertiser ya analytics company ko bech nahi dete. Aapka payment history sirf aapki account recovery ke liye use hota hai.

02

Transparent logging

Har login, withdraw, aur password change ka record visible hai aapke Security Log mein. Koi hidden activity nahi.

03

Pakistan-first jurisdiction

Legal disputes Pakistan courts mein resolve hote hain, international arbitration nahi. Aapke local rights protected rehte hain.

04

Device-level control

Jis device se login kiye, us device ka fingerprint track hota hai. Suspicious device detect ho to notification milti hai turant.

05

Withdrawal verification

Bank transfer se pehle identity verify hota hai. Same bank account se hi paise withdraw ho sakte hain jo deposit kiye gaye.

06

Offline access restricted

Hamara team ko offline access nahi hai servers tak. Data sirf app layer se accessible hai, direct server access nahi.

07

Privacy-by-default settings

Naye account mein most restrictive settings auto-enable hote hain. Aap relaxation chahiye to deliberately opt-in karo.

Privacy protections jo aap dekh saktey ho apne dashboard mein

Activity Timeline

Har login, deposit, withdrawal, aur session end ka timestamp record ho jaata hai. Apne Logins section mein real-time check kar sakte ho.

Session Management

Active sessions dekh sakte ho, kisi bhi device se logout kar sakte ho turant. Idle session 30 min mein auto-close ho jaata hai.

Email Notifications

Har sensitive action par email alert milta hai—withdraw request, password reset, device add karna. Off kar sakte ho settings se.

Two-Factor Authentication

SMS-based 2FA enable kar sakte ho. Withdrawals mein hamesha 2FA required hota hai jab enabled ho account mein.

Data Export Option

Apna poora transaction history, profile info, aur account settings CSV format mein export kar sakte ho jab chahiye.

Account Deletion Request

Permanent account delete karna chahte ho? Hamari support team 30 din mein sab data remove kar dega, backups se bhi.

Privacy aur data security ke zyada bare sawaal

Payment details hum tokenization se handle karte hain. Actual JazzCash/Easypaisa credentials hum store nahi karte—sirf encrypted token rakhte hain jo withdrawal process ke liye use hota hai. Real account number server mein encrypted form mein rahta hai, sirf withdrawal ke time decrypt hota hai.

Haan, aapka location app mein log hota hai security ke liye—taake ensure kar saken ke aap supported region se ho. Lekin ye location data third parties ko nahi jaata. Aap account settings mein dekh sakte ho kaun-kaun se locations se access hua last 90 din mein.

Agar breach detect ho, hum turant affected users ko email karange incident details aur next steps ke saath. Hum free credit monitoring offer kar sakte hain agar personal data compromise hua ho. Full investigation karte hain aur SECP ko notify karte hain jahan legal.

Account close hone par aapka data 6 mahine hamari backup servers mein rahta hai recovery ke liye. 6 mahine baad permanently delete ho jaata hai sab systems se. Jab tak active account hai, ye data retained hota hai legal compliance ke liye.

Haan, hum session cookies use karte hain taake aap logged-in reh saken. Third-party tracking cookies nahi hain. Aap browser settings se hamara cookies disable kar sakte ho, lekin usse account access mushkil ho jaayega.

Passwords hum bcrypt hashing algorithm se hash karte hain. Original password sirf aapke paas hai—hamara server par kab stored nahi hota. Reset ke liye hum time-limited link send karte hain, wo 2 ghantey mein expire ho jaata hai.

Haan, important changes mein hum email notification send karte hain. Policy update samjhne ke liye always account mein Privacy section dekh sakte ho jo latest version rakhta hai. Accept karni padti hai major changes ke liye continuing access ke liye.